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Are staff at your facility skeptical that surveyors from the Joint Commission on Accreditation of Healthcare Organizations really will ask them the questions during your next survey?
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A national health observance day, week, or month is a good opportunity for local community outreach, says Valerie Eldred, RN, community health representative at Winter Haven (FL) Hospital.
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Generating productivity numbers on patient education programs, classes, and materials is not a worthless activity. Patient education managers have learned the data are valuable for a variety of reasons.
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When it comes to disease management programs, Kathy Cartelli, director of disease management for PacifiCare Health Systems Inc. recommends hiring experts.
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When PacifiCare Health Systems Inc. decided to expand its disease management programs, the Cypress, CA-based insurer looked at all the options and decided to contract with vendors who were experts in their field rather than developing the comprehensive programs in-house.
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Centralizing all of its disease management programs has paid off for Aetna.
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The case management department of Blue Cross and Blue Shield of Rhode Island has taken a unique approach to ensuring the physicians will collaborate with their case managers they pay them for their time.
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The Dr. Dean Ornish Program for Reversing Heart Disease is a dramatic lifestyle change for most people who have coronary artery disease or are at risk for the condition.
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At Highmark Blue Cross Blue Shield, case managers are a vital component of the companys Dr. Dean Ornish Program for Reversing Heart Disease.
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